Telephone triage for oncology nurses

Introduction

Overview

Models of telephone triage and use of guidelines

Setting up a telephone triage call center

Oral therapies and telephone triage

Legal concerns of telephone triage

Telephone triage protocols. Alopecia ; Alterations in sexuality ; Anorexia ; Antibiotic therapy problems ; Anxiety ; Bleeding ; Bone loss ; Confusion/change in level of consciousness ; Constipation ; Cough ; Deep vein thrombosis ; Depressed mood ; Diarrhea ; Difficulty or pain with urination ; Dizziness ; Dysgeusia (taste dysfunction) ; Dysphagia ; Dyspnea ; Esophagitis ; Fatigue ; Fever with neutropenia ; Fever without neutropenia ; Flu-like symptoms ; Hand-foot syndrome ; Headache ; Hematuria ; Hemoptysis ; Hiccups (singultus) ; Immune-related adverse events ; Lymphedema ; Malignant ascites ; Menopausal symptoms ; Myalgia and arthralgia ; Nausea and vomiting ; Oral mucositis ; Pain ; Paresthesia (peripheral neuropathy) ; Phlebitis ; Pruritus (itch) ; Rash ; Seizures ; Sleep-wake disturbances ; Venous access device problems ; Xerostomia (dry mouth)

Appendices