Using the institutional mission to empower performance
Setting precedents carefully
Sharing decision-making criteria to inform requests
Establishing your leadership credibility
Managing interpersonal conflict
Managing the search process
Managing performance counseling
Managing faculty morale, changing duties, and shrinking resources
Managing personal agendas
Containing the pot stirrer/troublemaker
Working with the prima donna/drama queen
Managing the confrontation junkie
Engaging the passive and indifferent soul.
