Digital Dividends

Foreword

Acknowledgments

Abbreviations

1 Overview: Strengthening the analog foundation of digital revolution: Digital transformationsdigital divides

How the internet promotes development

The dividends: Growth, jobs, and service delivery

The risks: Concentration, inequality, and control

Making the internet universal, affordable, open, and safe

Analog complements for a digital economy

Global cooperation to solve global problems

Reaping digital dividends for everyone

Notes

References

Spotlight 1: How the internet promotes development

Part 1: Facts and analysis

Chapter 1: Accelerating growth

Connected businesses

More trade, higher productivity, and greater competition

Digital technologies can lead firms and countries to diverge

The nexus of technology and regulation

The future of markets

Notes

References

Sector focus 1: Agriculture

Spotlight 2: Digital finance

Chapter 2: Expanding opportunities: Connected people

Creating jobs, boosting labor productivity, and benefiting consumers

Labor market polarization can lead to greater inequality

The race between skills and technology

The future of jobs

Notes

References

Sector focus 2: Education

Spotlight 3: Social media

Chapter 3: Delivering services: Connected governments

Greater state capability and citizen participation

Digital technologies too often fail to empower citizens

The gap between technology and institutions

The future of public services

Notes

References

Sector focus 3: e-health

Spotlight 4: Digital identity

Part 2: Policies: Chapter 4: Sectoral policies: Making the internet universal, affordable, open, and safe

Shaping the digital economy

Supply-side policies: Availability, accessibility, and affordability

Demand-side policies: Open and safe internet use

Promoting the digital economy

Notes

References

Sector focus 4: Smart cities

Spotlight 5: The data revolution

Chapter 5: National priorities: Analog foundations for a digital economy

The interdependence between technology and complements

Regulations: Helping businesses connect and compete

Skills: Making the internet work for everyone

Institutions: Connecting for a capable and accountable government

Digital safeguards

Notes

References

Sector focus 5: Energy

Chapter 6: Global cooperation: Internet governance

Toward a global digital market

Leveraging information for sustainable development

Notes

References

Sector focus 6: Environmental management

Spotlight 6: Six digital technologies to watch.