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Best practices: building your business with customer-focused solutions
Best practices: building your business with customer-focused solutions
Author
Hiebeler, Robert
Publisher
Simon & Schuster
Publication Date
c1998
Language
English
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Subjects
Subjects
Case studies
Customer services
Customer services -- Management -- Case studies
Customer services -- Quality control -- Case studies
Industrial management
Industrial management -- Case studies
Management
Quality control
More Details
Contributors
Arthur Andersen & Co
Kelly, Thomas
Ketteman, Charles
ISBN
9780684834535
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