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Total quality in higher education
Total quality in higher education
Author
Lewis, Ralph G
Publisher
St. Lucie Press
Publication Date
c1994
Language
English
Book
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Table of Contents
From the Book
Why total quality?
Overview of total quality
The house of quality
Strategy management
Process management
Project management and team management
Individual management and task management
Implementation: the transforming process
ISO 9000 in training and education: a view to the future.
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Subjects
Subjects
Administration
Education, Higher
Education, Higher -- Administration
Total quality management
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Contributors
Smith, Douglas H
ISBN
9780963403070
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