User studies for digital library development

Preface / Tom Wilson

Introduction: user studies for digital library development / Milena Dobreva, Andy O'Dwyer and Pierluigi Feliciati.

Part 1: Setting the scene. Models that inform digital library design / Elaine G. Toms ; User-centric studies / Sudatta Chowdhury ; Design issues and user needs / Petar Mihaylov ; Users within the evaluation of digital libraries / Giannis Tsakonas.

Part 2: Methods explained and illustrated. Questionnaires, interviews and focus groups as means for user engagement with evaluation of digital libraries / Jillian R. Griffiths ; Expert evaluation methods / Claus-Peter Klas ; Evidence of user behaviour: deep log analysis / David Nicholas and David Clark ; An eye-tracking approach to the evaluation of digital libraries / Panos Balatsoukas ; Personas / Katja Guldbak Rasmussen and Gitte Petersen.

Part 3: User studies in the digital library universe: what else needs to be considered? User-related issues in multilingual access to multimedia collections / Paul Clough ; Children and digital libraries / Ian Ruthven, Monica Landoni and Andreas Lingnau ; User engagement and social media / Jeffery K. Guin ; Significant others: user studies and digital preservation / Kathleen Menzies and Duncan Birrell ; The shift to mobile devices / Lina Petrakieva ; Resource discovery for research and course design / Zsuzsanna Varga ; Support for users within an educational or e-learning context / Nicola Osborne.

Part 4: User studies across the cultural heritage sector. User studies in libraries / Derek Law ; User studies in archives / Wendy M. Duff ; User studies in museums: holding the museum in the palm of your hand / Susan Hazan ; Digital art online: perspectives on user needs, access, documentation and retrieval / Leo Konstantelos ; User studies for digital libraries' development: audiovisual collections / Andy O'Dwyer ; A business-model perspective on end-users and open metadata / Harry Verwayen and Martijn Arnoldus.

Part 5: Putting it all together. And now - to the brave real world / Milena Dobreva, Andy O'Dwyer and Pierluigi Feliciati.